Delete your Grumble account

In the app or on the web

1. Open Grumble: the Windows, Linux or Android app, or chat.grumble.gg in any browser (you don't need the app).
2. Log in, then open Settings and Account.
3. Choose Delete account and confirm.

If you own servers, hand each one to someone else or delete it first.

If you can't log in

Forgot your password? Choose Forgot your password? on the log-in screen and enter your 12 recovery words. If you can't get in at all, ask us through our contact page (choose a request about your data), with your username, and we'll delete it once we can tell it's yours.

What's deleted, and what's kept

• Your account, your profile (display name, picture, banner, bio) and your settings are deleted straight away.
• Your messages and files are deleted from our servers straight away, pictures included.
• Websites you signed in to with Grumble lose access at once.
• A note of the username you signed up with and when, with the email address you confirmed if you signed up in Australia, is kept until two years from sign-up, even if you delete your account sooner. Then it's deleted.
• Copies of anything someone reported are kept until 90 days after the report closes, or longer if police or the law require it.
• If our safety team acted on something of yours, the record of what we did is kept until two years after the end of that year.
• Our backups are replaced within 30 days, so everything else is gone from them by then too.

Every piece of information and how long it's kept is in our Privacy Policy. Before you delete, Settings, Your data shows everything we keep about you and lets you download a copy.