Contact

Get in touch.

Report something, get an image taken down, appeal a suspension, or ask about your data or the law. You don't need an account, and it goes straight to our own server.

What's it about? What kind? Where is it? (a link to the message, person or server, or how to find it) What is it, and why is it illegal or harmful? Your name (optional) Email (optional, so we can tell you what happens)

What you send goes only to our safety team, on our own server, and we don't keep your IP address. We keep it while we deal with it, and your contact details until 90 days after it's closed. If you give an email address, we'll email you that it arrived and what we decided, and nothing else. See the Privacy Policy.

Who runs Grumble

Grumble is run by Aternix (ABN 85 475 523 046), Victoria, Australia.

Email: admin@aternix.com. Email goes through our email provider (Google Workspace). This form stays on our own server.

How quickly

Intimate images shared without consent are hidden from everyone as soon as you link to them here, and removed within 48 hours of a valid request.
EU terrorist content removal orders are acted on within an hour.
Complaints are acknowledged within 24 hours and resolved within 7 days.
Everything else is dealt with as soon as we can, most urgent first.

Official points of contact

This page and the email above are our single point of contact for everyone, in English:

Australia. This is our contact point for eSafety and Australian authorities.
European Union. This is our contact point for users and authorities under the Digital Services Act (arts 11 and 12), and for removal orders under the Terrorist Content Online Regulation (art 15). If we're ever required to name a legal representative in the EU, their details will be added here.
India. Our Grievance Officer under the IT Rules 2021 is reachable here or by email.
Privacy. Our privacy officer is reachable here (pick "My privacy or my data") or by email. Requests about your data are answered within a month.

Not for here

For problems in one server, tell that server's moderators first.
If someone is in danger right now, call your local emergency number.
Ideas for Grumble go to Suggest an improvement.

Get in touch.

Got it.